JCB unveils enhanced telematics portal

JCB has launched a series of new features in its LiveLink telematics portal to increase efficient use of machines.

The new dashboard view gives constant access to monitoring data and reporting on machine usage and performance

Launched in 2011, and now with more than 300,000 machines monitored by the system, JCB LiveLink gives machine operators and fleet managers access to all data through an online portal and mobile app.

Available as an option for the first time, mixed fleet functionality allows the integration of other equipment brands’ machines into JCB LiveLink - centralising the fleets’ telematics data into one place.

Features of the new generation include actionable machine health alerts, document storage, a new improved action based, dashboard overview and enhanced compatibility with the JCB Operator app for digital pre-start checks.

Actionable machine health alerts increase uptime by notifying users of potential machine problems before they cause downtime and enable instant action from the portal, said JCB. This ensures machines are fully operational, safe and secure without costly downtime.

The new dashboard view gives constant access to monitoring data and reporting on machine usage and performance, while the platform can also store documentation such as compliance certificates and safety inspections – ensuring all information relating to the fleet is accessible, said JCB.

Through the optional LiveLink Enterprise feature, information can be automatically extracted from existing rental or fleet management systems to reduce manual data entry and administration.